When it comes to selecting from the list of restaurant supplies that will significantly improve your operations as well as how you address the needs of your customers, a restaurant POS system should stand tall among the options.
You want to make sure that you are able to enjoy all of the advantages of this technology while also improving the chances of putting smiles on the faces and satisfaction in the hearts of your customers.
To ensure that you make the best choice when it comes to a restaurant POS system, there are a few features to look out for as these will significantly ease the stress of your business and help you to grow faster.
Below are some of the features to pay attention to when choosing a POS system for your restaurant.
– A simple user interface
Employee adoption of new technology is always low when they are unable to relate to the new technology. A restaurant POS system will significantly improve the smooth running of your business, however, if it doesn’t offer an easy to understand and use interface, you may run into the problem of adoption. When making a choice, always consider the ease of use as well as the chances of early adoption of the technology.
– Flexible payment processing
Your restaurant business relies on the payments made by customers who patronize you. This underlines the importance of payment processing and should as well encourage you to choose a POS System that offers a flexible approach to payment processing. Choosing a POS system that is compatible with only one payment option will limit your ability to do business with customers who do not have access to that specific payment option.
To ensure that you can better support the needs of more customers, your POS system should be one that cuts across a range of payment processing options.
– Open table management
Most restaurants lose customers due to their inability to keep tabs on the open tables that are on the floor. With a POS system that offers Open table management, you can cut the embarrassing process of sending employees to scout for open tables.
A POS system that supports this feature allows you to not only better manage your customers but also gives you a better chance of managing the tables for increased revenue generation.
– Gifts, coupons, loyalty cards, and more
Sometimes, it may be hard to keep track of coupons, gifts, and loyalty cards that have been introduced as part of your marketing efforts. However, with the integration of a POS system in your restaurant business, you stand a better chance of tracking all of these in one place.
You can, with the help of the POS system, monitor the gift cards that come in as well as the coupon tickets. You can also ensure that customers who have earned loyalty cards remain satisfied based on the terms of the loyalty program that you are running.
– Online ordering made easier
One of the biggest interventions for restaurant businesses in recent years is the online ordering option. Many more people are interested in placing an order online and having it delivered to them. A great way to better manage this aspect of your business is to have an automated process in place that ensures that the irregularities of human errors are eliminated.
A restaurant POS can make this process seamless by tracking all orders made via a phone or computer, logging the order directly to the system, and boosting customer satisfaction while also raising revenue generation.
– Pre-authorized bar tabs
Some VIP customers aren’t comfortable with swiping their cards every now and then and so would rather choose the Pre-authorized bar tab option. This option allows you to swipe their card once and keep the information logged on your POS system. With this information stored, you can add any more orders to their tab and charge it to their card at the end of the day without stress.
This option especially allows you to treat customers with respect while also eliminating the need to remind customers of the additions to their tabs.
– Multiple Payment Options
Many businesses understand that consumers have preferences. As a restaurant business, you should be open to entertaining all kinds of customers and this means all kinds of payment solutions and support. Choosing a POS system allows you to keep track and support all of these payment options seamlessly thus guaranteeing better customer service.